Privacy Policy

Effective Date: January 2026

trek8 (“we”, “our”, or “us”) operates the website https://www.trek8.com. This Privacy Policy explains how we collect, use, and protect your information when you use our web-based tour operator system.

1. Information We Collect

Personal Information

• Name and email address
• Company or agency name
• Billing details (handled by secure payment providers)
• Information you voluntarily provide

Usage & Technical Data

• IP address and browser type
• Device and operating system
• Pages visited and actions performed

Business Data

trek8 stores tour-related data such as itineraries, prices, invoices, contacts, and uploaded files. This data belongs to you and is never sold.

2. How We Use Your Information

• Provide and maintain the Service
• Manage user accounts and subscriptions
• Process payments securely
• Improve features and performance
• Provide customer support
• Ensure platform security

3. Data Sharing

We do not sell your personal data. Information may be shared only with trusted service providers such as hosting, analytics, and payment processors, or when required by law.

4. Data Security

We use industry-standard security practices including encrypted connections, access control, and regular monitoring to protect your data.

5. Data Retention

Your data is retained while your account is active and as required to provide the Service or comply with legal obligations.

6. Your Rights

• Access and update your data
• Request data deletion
• Export your data
• Withdraw consent where applicable

7. Cookies

trek8 uses cookies to maintain sessions, improve performance, and analyze usage. You can manage cookies through your browser settings.

8. Children’s Privacy

trek8 is not intended for users under the age of 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@trek8.com